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AmazonstrivestobeEarth'smostcustomer-centriccompanywherepeoplecanfindanddiscovervirtuallyanythingtheywanttobuyonline.Bygivingcustomersmoreofwhattheywant-lowprices,vastselection,andconvenience-Amazoncontinuestogrowandevolveasaworld-classe-commerceplatform.TheChinaglobalsellingteamaimtodeliveronthisvisionbyidentifyingChinaSellingPartners,bringtheirproductselectiontoAmazon’sglobalmarketplaces,anddrivesellersuccessinWWplatform.TheteamactsastheprimaryinterfacebetweenAmazonandourbusinesspartners.WeobsessoverprovidingworldclasssupporttoMerchantssellingontheAmazonplatform.WestrivetopredicttheSeller'sneedsbeforetheyrecognizetheymayhaveaproblem,createinnovativeself-helptools,andprovidesolutionstohelpourpartnersbetterservetheircustomers.SummaryofResponsibilitiesDemonstrateseffective,clearandprofessionalwrittenandoralcommunication.Activelyseekssolutionsthroughlogicalreasoninganddatainterpretationskillsandidentifiestrendstoappropriatechannelincludingimprovementsuggestions.ProvidespromptandefficientservicetoAmazonSellersandMerchantsincludingtheappropriateescalationofSellers’issues.BuildsPlatformandbusinessknowledgetobetterservesellers.Maintainsapositiveandprofessionaldemeanoralwaysportrayingthecompanyinapositivelightandeffectivelymanagingsensitiveissues.Demonstratesexcellenttime-managementskillsandtheabilitytoworkindependentlyknowledgewhileusingdepartmentalresources,policiesandprocedures.Evangelize,deliverinformationonprograms,productsviaphone,emailetc.Maintainsacceptableperformancemetricssuchasquality,productivityandfirstcontactresolution.LiaisewithotherdepartmentssuchasCustomerService,MerchantInvestigations,orGlobalteamsasrequiredtoresolveSeller’sissuesandquestions.
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地址:北京朝阳区东四环中路56号远洋国际中心A座
联系我时就说是在 杭州 上看到的